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What is ISO 9000, ISO 9001?

ISO 9000 is a series of Quality Management Standards established by International Organization for Standardization (ISO), headquartered in Geneva, Switzerland. There are 105 member countries participating in the development of these standards. India, too has a representative on this body. Registration to ISO 9001/2 provides confidence to the customer about the suppliers ability to deliver quality products/services consistently.

I am a SSI unit with 04 employees operating in a gala, can I think of ISO 9001?

Oh, Why not ! There are numerous SSI units already certified and are now deriving tangible benefits. They are evolving as strong and respectable partners of Large Scale Units. In fact, ISO 9000 can be said to be a life-saver kit for SSI organizations, in light of today’s competition.

Can a trader or a Service provider get ISO 9001 certification?

Definitely. Also, as these are the organizations who come in direct contact with the end users of any product/service, good management systems become more essential. Any Trader/Service provider, engaged in delivering products/services to the customers can go for ISO. E.g. Computer hardware/software suppliers, Automobile Servicing Centres, Computer Servicing Centres, Banks, Hospitals, gas agencies, Hotels, Petrol Pumps, Printers, Educational Institutes, Jewelry …..the list is endless.

In fact we can quote many organizations in each of the above type, that has already been certified to ISO !

But the requirements / process might be too complicated / stringent?

No, not at all. In fact the objective of the systems is to introduce a professional approach towards running any business. In fact it identifies problem areas and reduces non-value adding activities.

Then it might cost too high?

It is not a cost, It is an Investment. Moreover, SSI units, get reimbursement of expenses incurred for getting ISO certificate from various Govt. Bodies. e. g. Govt. of India, reimburses upto max. Rs. 75000. Gujarat Govt. reimburses upto maximum Rs. 100000 for industries in Gujarat state (this is in addition to Rs. 75000 of Central Govt.). SBI, offers Rs. 25000 as gift, as incentive. Also there are lot of import benefits, for ISO certified companies. Now, isn’t that interesting ?!!  (Valid for Approved / Registered Consultants only)

What is the difference between ISI & ISO9000?

ISI is a product certification by Bureau of Indian Standards (BIS). You can get ISI mark, by submitting your best “samples”. ISO9000 is a Systems standard i. e. the process is evaluated, thereby assuring the customers that, consistent quality products/services will be delivered, at all times.

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